We accept returns up to 90 days from the date of purchase.
Items cannot be returned if they have been worn (other than being tried on for size) , washed, altered or damaged.
Returned items must have the original tags correctly attached so they can be scanned back into our stock.
Please ensure any return is neatly folded into its original packaging and in its original condition so it can be re-sold.
Please note we cannot exchange items, only refunds are available.
How to Return your item(s)
Complete a return form which can be downloaded here
Insert the return form in your return package with the items you're returning.
Send to the return address below.
Cycology Returns c/- AFM Ltd
Units 8-10 Parkside, Shortgate Lane
Laughton, East Sussex, BN8 6DG
To help us deal with your return to us quickly and efficiently you must mark all returns as RETURNED GOODS – FAILED SALE. This must be clearly marked on the customs information document ( CN22 and/ or CN 23) on the outside of the packaging. Failure to do so may result in the goods being refused at customs in the UK and so being returned to the sender.
Where an item is returned to us in a condition that prevents us from re-selling it, we do reserve the right to send the item(s) directly back to you.
Please Note: For hygiene reasons, underwear and socks that have been removed from their packaging, cannot be returned for a refund.